KW is Highest in Buyer and Seller Satisfaction

J.D. Power Highest Satisfaction trophy

J.D. Power and Associates has again named Keller Williams Realty, Inc. as having the highest overall satisfaction from home buyers and sellers among the largest full-service real estate firms.

Steve Rumberg, co-founder, president, and broker associate of three Keller Williams offices in the Bay Area said, "We are incredibly proud of earning this distinction. It demonstrates that we deliver exceptional trust, service and results in one of the most competitive real estate markets in the nation."

The study was produced by J.D. Power and Associates to measure home buyers and sellers customer satisfaction. The results were determined by factors including the client’s experience with their agent, the real estate office and a variety of additional services.

In the past year, Keller Williams Realty has continued to grow despite the turmoil in the real estate industry.

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I was also delighted with the speed of the entire process and the way that Steve managed the large amount of offers that we received. He reviewed, organized and summarized all of the offers to help me select the best offer and the best buyer for my home.
—Lea Ann McHale

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