J.D. Power Highest Satisfaction trophy

Highest in Home Buyer Satisfaction

by J.D. Power and Associates for Third Straight Year

J.D. Power and Associates has again named Keller Williams Realty, Inc., the third largest brokerage in the United States, as having the highest overall satisfaction ratings from home buyers among the largest full-service real estate firms for the third year in a row and also ranked Keller Williams second among home sellers for the second year in a row.

Steve Rumberg, co-founder, president, and broker associate of three Keller Williams offices in the Bay Area said, "We are incredibly proud of earning this distinction. It demonstrates that we deliver exceptional trust, service and results in one of the most competitive real estate markets in the nation."

The study was produced by J.D. Power and Associates to measure home buyers and sellers customer satisfaction. The results of the home-buying experience were determined by three factors including the buyer’s experience with their agent, the real estate office and a variety of additional services.

In the past year, Keller Williams Realty has continued to grow despite the turmoil in the real estate industry.

More about Keller Williams...

Although the house I was selling was small, needed work, and was located next to a grocery, I never was worried. You were right on top of things, and always kept me posted with what was going on in the market.
—Kathleen Murphy

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